Order 19605

[bene78]

.... another week without to fly ....
LJ503929221US
Where is my parcel??? i don't know. Anybodys know?? i don´t think so.

"Processed at USPS Origin Sort Facility - June 20, 2012, 6:12 pm" - Bought June 18 .....

In my local post office, Nobody knows...


Vova, please, update the web:

USPS Priority Mail

This shipping takes about 6 days for countries:
most of Western Europe , Israel, Canada, Australia, South Korea , China.
This shipping is not recommended if you need your order fast and trackable. This shipping is NOT trackable. USPS CAN NOT PROVIDE ANY INFO AFTER THE PACKAGE LEFT USA. Sometimes delays occur (up to 3 weeks in Christmas season). But we lost only one package for all the time of operation. Rangevideo will not be responsible for packages lost in mail.

With a phrase who says..: "we don´t know how many time it takes in arrive..." or similar

[bene78]

+ 5 days. And NO NEWS ABOUT MY PARCEL.

[Alex Villa]

"Processed at USPS Origin Sort Facility - June 20, 2012, 6:12 pm"

This means that the USA postal office had place the shipment on the plane to your country. After this no further updates will be done on the USPS site.
You have to track it on your local postal office. They have it.

[bene78]

This means that the USA postal office had place the shipment on the plane to your country. After this no further updates will be done on the USPS site.
You have to track it on your local postal office. They have it.

Thanks for your reply Alex.

My local postal office don´t know about this parcel.
http://correos.es/comun/Localizador/...calizadorE.asp


Nobody knows where is my parcel.

[bene78]

Nada. Mi paquete está perdido....
Nothing. My package is lost ....

[Alex Villa]

Write a mail to: support@rangevideo.com
They will take care of it.

[bene78]

Write a mail to: support@rangevideo.com
They will take care of it.

Email sent.
Thanks alex.

I hope vova answer me today and take a solution asap.
But today, no news about the parcel.

thanks
bene78

[bene78]

Hi,

I wrote support.The answer were "i don´t know, wait" (a more extensive email of course), and i was waiting another 9 days...

I think is a bad answer.

Is my problem, because i used an standar postal method, but, in other orders i used a similar method and in 3/4 working days i received my item.


Conclusion, i bought a Video on TX June 18, and today, July 18 i didn`t received.

I don´t know who is the problem, but if Rangevideo can not guarantee all the process, shouldn´t offer the postal method


I´m waiting an email response, and my parcel.
Another week.

[bene78]

....

Another week and i didn´t received my parcel

.......

[Timtimtim]

Did you recieve it?